Quality

Sika is commited to a comprehensive quality and service culture.
"Quality First" is the standard by which every production process, every workplace and every member of staff is measured.
So it comes as no surprise to learn that the quality systems of all established Sika companies are certified with the ISO 9001 and ISO 14001 international standards. Our understanding of quality of service means meeting the needs and wishes of our customers as promptly and efficiently as possible.

Quality Management (Extract of the Annual Report 2001)
A key focus in the area of quality management has been the optimisation of all related processes. This process-oriented management system aims to increase customer satisfaction as well as production and logistic efficiency. In addition to the quality standard ISO 9000:2000, it also includes the environmental standard ISO 14001, the requirements of the automobile industry and the Sika-relevant safety standards. With the exception of start-up and very small companies, all subsidiaries in the Sika Group are at least ISO 9000ff-certified.

During the year under review, Sika successfully passed all the re-certification audits required within the framework of the above-mentioned standards. In addition, the Group passed all evaluations conducted by the automoblie industry, which regularly monitors the performance of its suppliers.

Sika Hongkong Ltd Quality Policy